Privacy Policy
At CapyCraft, we care about your privacy just as much as we care about tiny charms and cute trinkets. This page explains what info we collect and how we use it.
What we collect
When you place an order, we collect a few basics to get your goodies to you:
- Your name
- Your email address
- Your shipping address
- Payment info (handled safely by our payment provider. We never see or store your card details)
That’s it! Just what we need to send your parcel safely.
Why we collect it
We use your info to:
- Pack and ship your order to the right place
- Send order updates and confirmations
- Help you if something goes wrong
- Improve your CapyCraft experience
We do NOT sell, trade, or share your info for ads or marketing. Your data stays with us and trusted services only.
Third-party helpers
To get your order to you, we work with trusted services like:
- Payment processors (for safe checkout)
- Shipping providers (like NZ Post)
- Our e-commerce platform (Big Cartel or similar)
They only use your info to help complete your order, nothing else!
Cookies (website stuff)
Our website might use cookies (not the edible kind sadly) to:
- Make the site work properly
- Understand how people use the site
- Improve your browsing experience
You can turn cookies off in your browser anytime if you prefer.
Keeping your info safe
- We take your privacy seriously and do our best to keep your information safe and secure.
- But like all online things, no system is 100% perfect — so we always recommend being mindful online too
Your rights
You can always:
- Ask what data we have about you
- Correct your details if something is wrong
- Ask for your data to be deleted (where legally possible)
Just send us a message if you have any questions
capycraftco@gmail.com
Final note
Your trust means everything to CapyCraft. We only use your info to get your handmade treasures safely from our little studio to you.