Returns & Refunds
Due to the handmade nature of our products, we do not offer returns or refunds for a change of mind. Please make sure to double-check your order before purchasing.
If there is a material fault or serious production issue, please contact us within 1 day after receiving your order. We will assess the issue and offer a suitable resolution, which may include a repair, replacement, or refund where appropriate.
Refunds are not guaranteed for issues outside of product quality or defects.
In cases where a return or refund is approved due to a product fault, return shipping costs may be the responsibility of the buyer, unless otherwise agreed.
If you have any concerns, feel free to reach out—we’re happy to help 💌